100% Error-Free Picking

Make your warehouse picking process more accurate and efficient with Digicount®.

Are Quantity Errors Hurting Your Business?

Picking errors are a real headache. A simple mistake in a warehouse can cause major problems, from angry customers to endless claims and wasted time. It's a frustrating cycle that costs money and hurts your reputation.

Quantity Errors – The most frequent cause of incorrect orders.

Customer Claims – Unresolved disputes lead to financial losses and poor customer relations.

Wasted Time – Resources are diverted to resolving issues that could have been prevented.

Digicount®: Always pick the right quantity

Digicount® checks every single item picked in real-time. It's designed to stop mistakes before they even leave the picking line. Digicount® gives you peace of mind, not only does it make mistakes impossible, but it also gives you a powerful tool to handle customer claims and save valuable time that was once spent on fixing errors.

Never make a mistake – The system catches errors instantly.

Video proof – Video evidence of every pick to resolve claims without finger-pointing.

Save time – Operators get instant feedback, so they fix issues on the spot.

5+ sec

saved per Pick

Digicount® in Action at ID Logistics

The Challenge: Costly Quantity Errors

ID Logistics faced the challenge of ensuring perfect order accuracy in their e-commerce operations. Manual counting led to quantity errors that were difficult to track and costly to fix, resulting in customer complaints and inefficient claim resolution processes. They needed a reliable way to verify every pick in real-time.

The Results: Flawless Accuracy, Reduced Claims

Digicount® was seamlessly integrated into ID Logistics’ existing workflow, providing an automated solution for real-time quantity verification.

✅ Zero quantity errors: The system instantly catches mistakes.
✅ Faster claim resolution: Video proof provides indisputable evidence.
✅ Boosted productivity: Operators receive instant feedback, allowing for immediate corrections.
✅ Improved customer satisfaction: Fewer errors lead to fewer claims and higher customer trust.

With Digicount®, ID Logistics streamlined operations, enhanced accuracy, and empowered their workers with a reliable, intelligent solution.

Add-on: Digipick®

In warehouse picking, mistakes come in two forms: wrong item or wrong quantity. Digipick® ensures workers always pick at the right location, while Digicount® verifies the exact quantity picked—Making every pick 100% accurate.
Digipick® + Digicount® – The Perfect Pair

The Technology

Optimized for Every Role

Benefits for Site Managers

Boost Performance & Cut Costs: Eliminate picking errors, reduce labor needs, and improve overall efficiency.

Save Time, Save Money: Every second counts—streamline operations and optimize workforce productivity.

100% Picking Accuracy: Ensure flawless order fulfillment with zero errors.

Stronger Customer Relationships: Deliver consistent quality that builds trust and satisfaction.

Benefits for Warehouse Workers

Faster, Smoother Workflow: Focus on the task while Digicount® handles the validation.

Stress-Free Picking: Real-time confirmation provides peace of mind and reduces guesswork.

Improved Ergonomics: No hardware to carry means less strain and more comfort.

Real-Time Confirmation: Instant feedback ensures you’re always on track.

Benefits for Claims Manager

Eliminate Picking Errors: Ensure accurate order fulfillment, reducing customer complaints.

Faster Dispute Resolution: Instant validation of picks minimizes investigation time.

Reliable Proof of Accuracy: Automated tracking provides indisputable evidence for claims.

Reduced Compensation Costs: Fewer errors mean lower refund and replacement expenses.

FAQ

What is Digicount®?

Digicount® is an automated solution that uses a camera system and real-time volumetric analysis to instantly verify the quantity of items picked, eliminating human error.

How is Digicount® different from a barcode scanner?

Barcode scanners only confirm the item, not the quantity. Digicount® automatically counts items as they are picked, ensuring every order has the correct number of products without extra steps.

Does Digicount® integrate with our current WMS?

Yes. Digicount® is designed for seamless integration with all major Warehouse Management Systems (WMS), allowing for direct communication and instant data exchange.

How accurate is Digicount®?

Digicount® provides over 99% accuracy in real-time volumetric counting, making it a highly reliable solution for preventing quantity errors.

What kind of hardware is involved?

The solution consists of two stereo cameras and a mini-PC mounted on your existing picking cart. The system is compact and designed to work within your current setup.

Can Digicount® help with customer claims?

Yes. The camera system provides indisputable video proof of every pick. This documentation can be used to quickly and confidently resolve customer claims and disputes.

Is any training required for our workers?

No. Digicount® is an intuitive, automated system. Operators simply continue with their normal picking process and receive instant feedback on their existing PDA, so no training is required.

How long does it take to implement?

Implementation is quick and non-disruptive. Our team works with you to ensure a seamless setup, and the system can be integrated and ready to go in a short amount of time.

Pick Smarter, Work Faster – Schedule Your Demo Now!

Ready to make your warehouse smarter? Book a 30-minute demo and see how Digicount® delivers accurate and efficient picking performance.

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