100% Error-Free Picking

Make quantity or SKU picking mistakes impossible with Digicount®.

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Are Picking Errors Hurting Your Business?

A simple picking mistake can cause unwanted consequences, from angry customers to endless claims and wasted time.

Quantity & SKU Errors – The most frequent cause of incorrect order fulfilment.

Customer Claims – Unresolved disputes lead to financial losses and poor customer relations.

Wasted Time – Resources are diverted to resolving issues that could have been prevented.

Digicount®: Always pick the right quantity

Digicount checks every single item picked in real-time. Digicount gives you full peace of mind:

Never make a mistake – The system catches errors instantly.

Save time – Operators get instant feedback, so they can fix issues on the spot.

Video proof – Video evidence of every pick can be saved in our Digitrack® software to resolve claims within seconds.

Digicount® in Action at a FMCG customer

The Challenge: Costly Quantity Errors

A major FMCG client faced the challenge of ensuring perfect order accuracy.

Manual counting led to quantity errors that were difficult to track and costly to fix, resulting in customer complaints and inefficient claim resolution processes. They needed a reliable way to verify every pick in real-time.

The Results: Flawless Accuracy, Reduced Claims

Digicount® was seamlessly integrated into the clients' existing workflow, providing an automated solution for real-time quantity verification.

✅ Zero quantity errors: The system instantly catches mistakes.
✅ Faster claim resolution: Video proof provides indisputable evidence.
✅ Boosted productivity: Operators receive instant feedback, allowing for immediate corrections.
✅ Improved customer satisfaction: Fewer errors lead to fewer claims and higher customer trust.

With Digicount®, the clientstreamlined operations, enhanced accuracy, and empowered their workers with a smart and reliable solution.

Add-on: Digipick®

In warehouse picking, mistakes come in two forms: wrong item or wrong quantity.

Digipick® + Digicount® – The Perfect Pair

Digipick® ensures workers always pick at the right location, while Digicount® verifies the exact quantity picked. Combining both makes every pick 100% accurate and much faster.

The Technology

Optimized for Every Role

Benefits for Site Managers

Boost Performance & Cut Costs: Eliminate picking errors, reduce labor needs, and improve overall efficiency.

Save Time, Save Money: Every second counts—streamline operations and optimize workforce productivity.

100% Picking Accuracy: Ensure flawless order fulfillment with zero errors.

Stronger Customer Relationships: Deliver consistent quality that builds trust and satisfaction.

Benefits for Warehouse Workers

Faster, Smoother Workflow: Focus on the picking task while Digicount® handles the validation.

Stress-Free Picking: Real-time confirmation provides peace of mind and reduces guesswork.

Improved Ergonomics: No hardware to carry means less strain and more comfort.

Real-Time Confirmation: Instant feedback ensures you’re always on track.

Benefits for Claims Manager

Eliminate Picking Errors: Ensure accurate order fulfillment, reducing customer complaints.

Faster Dispute Resolution: Instant validation of picks minimizes investigation time.

Reliable Proof of Accuracy: Automated tracking provides indisputable evidence for claims.

Reduced Compensation Costs: Fewer errors mean lower refund and replacement expenses.

FAQ

What is Digicount®?

Digicount® is an automated solution that uses a camera system and real-time volumetric analysis to instantly verify the quantity of items picked, eliminating human error.

How is Digicount® different from a barcode scanner?

Barcode scanners only confirm the item, not the quantity. Digicount® automatically counts items as they are picked, ensuring every order has the correct number of products without extra steps.

Does Digicount® integrate with our current WMS?

Yes. Digicount® is designed for seamless integration with all major Warehouse Management Systems (WMS), allowing for direct communication and instant data exchange.

Is the solution GDPR compliant?

Yes, the solution is GDPR compliant. The images are used for the volumetric analysis of products by the on-board computer. In the case that images are stored for claims management, they will be stored on your IT infrastructure with the faces or entire bodies of the employees blurred to protect their privacy.

What kind of hardware is involved?

The solution consists of stereo cameras and a mini-PC mounted on your existing picking cart. The system is compact and designed to work within your current setup.

Can Digicount® help with customer claims?

Yes. The camera system provides indisputable video proof of every pick. This documentation can be used to quickly and confidently resolve customer claims and disputes.

Is any training required for our workers?

No. Digicount® is an intuitive, automated system. Operators simply continue with their normal picking process and receive instant feedback on their existing PDA, so no training is required.

How long does it take to implement?

Implementation is quick and non-disruptive. Our team works with you to ensure a seamless setup, and the system can be integrated and ready to go in a short amount of time.

Pick Smarter, Work Faster – Schedule Your Demo Now!

Ready to make your warehouse smarter? Book a 30-minute demo and see how Digicount® delivers accurate and efficient picking performance.

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